Many Chinese scooters are currently available in the market. In fact, 50% of the scooters in the world are manufactured by China. As these scooters are being sold at lower prices, it is very tempting to purchase such scooters instead of getting more expensive models from American, European and Japanese manufacturers.
Unfortunately, even though many Chinese companies have done their part in improving their quality control, changing the way people view the quality of their scooters can take a longer time. Although a lot of people have claimed that they are satisfied by the performance of their Roketa scooters, they are but a small fraction of the people who post their opinions online. Perhaps people who are satisfied with the product feel that they do not have the need to post a comment about this product.
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Usual Complaints
Some of the complaints online include defective or fragile parts and unreliable customer service. One of the people who bought a Roketa scooter complained that the scooter had to be started 3 to 5 times just to warm it up and keep it running. He also mentioned that the Roketa scooter he bought had very weak speed cable that was broken after one month.
Another customer complained about the way his Roketa scooter leaked oil the first time he used it. He later found out that the gasket cover was wrongly placed in the machine. He was then advised that a new part will be sent but the company will not take care of the price of the labor. This person spent an extra 0 for the repairs of his brand new scooter.
Another person complained about a muffler guard that suddenly fell off while he was riding his Roketa scooter. He was merely advised to check the nuts and bolts of his bike carefully before he takes it for a ride. Such an answer can be very frustrating. For this reason, most of these people have created sites that are aimed at discouraging people from buying Roketa scooters.
Is it safe to buy Roketa scooters?
Although a lot of customers are frightened away by the information given by these critics, one should consider that since there are a lot of Chinese scooters in the market, the chances of acquiring more complaints are greater. Also, most of the forums online show that the company that distributes do play a role in the propagation of this bad rep. People usually contact the supplier or distributor when they have a problem with their bikes. They are then advised based on the policies of these distributors. If the policy dictates that they should pay for the cost of labor as well as the shipping of the part then they will indeed end up paying more than they bargained for to get a working scooter.
Perhaps it's safe to say that one should buy his or her scooter from a reputable dealer. If the price is to good to be true, better move on to another shop or another distributor.
Roketa Scooters - To Buy or Not to Buy?
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